Cart Manager
Automatic removal of rental items from customer carts after a specified time limit
Last updated
Automatic removal of rental items from customer carts after a specified time limit
Last updated
You can put a time limit on how long a customer can have a rental product in their cart by enabling the Cart Manager extension within your theme. The time limit can be set on the Store Settings screen.
When enabled, a rental product will automatically be removed from a customer's cart on your store, X minutes after it was first added, where X is the value of the setting you applied on the Store Settings screen.
You would enable this to ensure that a customer must confirm availability again via the rental widget calendar every X minutes, rather than booking a rental based on availability that might be hours old (when they first added it to cart). You might also enable it as a motivator for customers to check out quickly, improving your conversion rate.
Please note that adding to cart does not "reserve" the product/variant for the customer for the dates selected. It will still appear as available for other customers until the order has been placed.
Reserving the product/dates when added to cart will be an optional feature in a future version of Product Rentals Pro.
Go to Online Store > Themes in your Shopify admin menu
Go to "App Embeds" from the left side navigation, which is represented by the icon of three squares and a plus symbol.
Turn on the toggle for PRP - Cart Manager
That's it! The Product Rentals Pro Cart Manager is now activated on your store.
If the time limit is reached whilst the customer is still on your store website, a popup will appear to let them know that the Product was removed from their cart.
We recommend making customers aware of the time limit. A couple of ways to do this, might be:
Including it in the text either above or below the rental calendar, via the text configurable within the Rental Widget.
Including it beneath the list of items on the Cart page. This can be done by adding a standard "Rich text" block beneath the "Items" block on your Cart page template. The text might be something like: Rental items are automatically removed from your cart, 20 minutes after being added.
A future release of Product Rentals Pro will have an optional floating bar with a countdown timer, so customers always know how long they have before the Product is removed from their cart.
