Product Rentals Pro
PRP on the App StoreContact Support
  • User Guide
  • Frequently Asked Questions
  • Getting Started
    • Installation
    • Setting up your Products in Shopify
  • Quickstart Guide
    • Rental Duration Options
    • Import & Configure a Rental Product
    • Theme Components Install & Config Guide
    • Checking the Rental Product
  • Settings
    • Store Settings
      • Verifying your Support Email
    • Rental Settings
    • Options & Variants Settings
    • Notification Settings
    • Add-Ons - Insurance
    • Add-Ons - Deposits
  • Managing Products
    • Importing Products
    • Products List
    • Configuring Products
    • Setting up a Product for Rental OR Sale
  • Managing Rentals
    • Overview
    • Rentals List
    • Viewing & Editing a Rental
    • Rental Buffers
    • Rental Statuses
    • Blackouts
      • Blackout Form Fields & Options
    • Find All Rentals for a Product
    • Rental Calendar for a Product
    • Creating a Rental Manually
      • Shopify Order Creation
    • Linking/Unlinking from a Shopify Order
  • Fulfillments and Returns
    • Fulfillments
      • Automated Rental Status Updates
    • Returns
  • Rental Widget
    • Rental Widget - Configuration Options
    • Rental Widget - Unavailable and Blocked Dates
    • Rental Widget - Custom Styling
    • Rental Widget - Advanced Customization
  • Other PRP Components
    • PRP Cart Manager
    • cart-quantity-validation Function
  • Selling & Payment Options
    • Intro to Selling & Payment Options
    • Part-Payments / Down-payments
    • Refundable Security Deposits
    • Damage Fees, Late Fees & Non-return Fees (Security Authorisation)
  • Plans & Billing
    • Overview and Comparison of Plans
    • SMS Usage Pricing
  • Troubleshooting
    • General Troubleshooting
    • Overbookings
  • Other
    • Improving the Cart & Checkout Experience
      • Preventing Quantity Updates on your Cart page
      • Blocking Checkout Shipping/Pick-up options based on the option selected on the Product page
      • Updating the price on the default Shopify Price theme block when the variant is changed
    • Supported Languages
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On this page
  • Plans List
  • Starter Plan
  • Growth Plan
  • Volume Plan
  • Limits
  • Larger Volume Enquiry Form
  1. Plans & Billing

Overview and Comparison of Plans

Pricing, included features and usage limits for each Product Rentals Pro paid subscription

PreviousDamage Fees, Late Fees & Non-return Fees (Security Authorisation)NextSMS Usage Pricing

Last updated 9 days ago

There are 3 Plans offered by Product Rentals Pro.

The main difference between each is the number of rentals allowed per month. The only other differences between the Plans relate to:

  • Features to charge customers additional fees for insurance/damage protection

  • Priority of support

Usage-based charges apply for SMS sent by Product Rentals Pro to your customers. You control what SMS are sent from the Settings > Notifications area of the app.

SMS can only be sent to supported countries. for the supported countries list and usage pricing by country.


Plans List

Starter Plan

The Starter Plan offers:

  • Up to 50 rentals per month

  • Email Support

  • Remove Product Rentals Pro branding on the Rental Widget

Growth Plan

The Grown Plan offers:

  • Up to 200 rentals per month

  • Email support

  • Remove Product Rentals Pro branding on the Rental Widget

  • Charge customers for insurance/damage protection

  • Attach security deposits to rental items

  • Support for subscription products and other selling plans/puchase options**

Volume Plan

The Volume Plan offers:

  • Up to 500 rentals per month

  • Priority email support

  • Remove Product Rentals Pro branding on the Rental Widget

  • Charge customers for insurance/damage protection

  • Attach security deposits to rental items

  • Support for subscription products and other selling plans/purchase options**

** Subscription products and selling plans/purchase options

If a selling plan (or purchase option) is applied to a Shopify product or variant using another app, Product Rentals Pro will apply that selling plan to the item when it is added to cart via the rental widget.

Selling plans are required to:

  • Use a subscriptions app to enable recurring payments for rental products (e.g. ongoing rental with a monthly fee)

  • Use a partial-payments app to make an allowance for a later charge, such as our partnership with Downpay for providing capability to charge for damages, late returns and non-return via a vaulted card

  • Use a partial-payments app to charge for a portion of the rental fee at time of order, and collect the remainder a closer to the time of fulfillment

Selling plan support is only available on the Growth Plan and above.


Limits

Your rentals count is based on the number of rental records within PRP (not the number of rental products). A rental is any record that lives within PRP that has a unique rental number. It is generally the same as the number of orders that include rental items. However, please note:

  • A Shopify order can generate multiple rentals if the customer has selected different dates for different items.

  • A rental can also be entered manually in the PRP admin, without a link to a Shopify order.

  • A rental in PRP can include many rental products. The number of products in each rental isn't relevant to the rentals count with regard to plan limits.

The monthly count is calculated based on:

  • a calendar month (it isn't tied to your subscription date)

  • the month a rental is created in (not the rental start/end dates)

For the purposes of plan requirement, the count is based on the largest month in the previous 5 months. This is to to prevent upgrading/downgrading occurring due to seasonality, and because the system will still store the rentals from previous months for historical and reporting purposes.

Expecting more than 500 rentals per month?

If your business expects to do more than 500 rentals per month, then please get in touch with our team using the form below and we'll work out the best way forward!


Larger Volume Enquiry Form

Click here
Starter
Growth
Volume