Product Rentals Pro
PRP on the App StoreContact Support
  • User Guide
  • Frequently Asked Questions
  • Getting Started
    • Installation
    • Setting up your Products in Shopify
    • Onboarding
      • Set your Store Settings
      • Import & Configure a Product
      • Set Delivery Methods and Defaults
      • Add and Configure the Rental Widget
      • Select a Plan
  • Settings
    • Store Settings
    • Rental Settings
    • Options & Variants Settings
    • Notification Settings
    • Add-Ons - Insurance
    • Add-Ons - Deposits
  • Managing Products
    • Importing Products
    • Products List
    • Configuring Products
    • Setting up a Product for Rental OR Sale
  • Managing Rentals
    • Overview
    • Rentals List
    • Viewing & Editing a Rental
    • Rental Buffers
    • Rental Statuses
    • Blackouts
      • Blackout Form Fields & Options
    • Find All Rentals for a Product
    • Rental Calendar for a Product
    • Creating a Rental Manually
      • Shopify Order Creation
    • Linking/Unlinking from a Shopify Order
  • Fulfillments and Returns
    • Fulfillments
      • Automated Rental Status Updates
    • Returns
  • Rental Widget
    • Rental Widget - Configuration Options
    • Rental Widget - Unavailable and Blocked Dates
    • Rental Widget - Custom Styling
    • Rental Widget - Advanced Customization
  • Other PRP Components
    • PRP Cart Manager
    • cart-quantity-validation Function
  • Selling & Payment Options
    • Intro to Selling & Payment Options
    • Part-Payments / Down-payments
    • Refundable Security Deposits
    • Damage Fees, Late Fees & Non-return Fees (Security Authorisation)
  • Plans & Billing
    • Overview and Comparison of Plans
    • SMS Usage Pricing
  • Troubleshooting
    • General Troubleshooting
    • Overbookings
  • Other
    • Improving the Cart & Checkout Experience
      • Preventing Quantity Updates on your Cart page
      • Blocking Checkout Shipping/Pick-up options based on the option selected on the Product page
      • Updating the price on the default Shopify Price theme block when the variant is changed
    • Supported Languages
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  1. Plans & Billing

SMS Usage Pricing

Pricing by SMS segment for each supported country

PreviousOverview and Comparison of PlansNextGeneral Troubleshooting

Last updated 2 months ago

If you're utilising SMS notifications as part of your PRP implementation, the following usage charges will apply. The charge is based on the country of the message recipient, not your store or business location.

SMS is currently only supported in the countries listed below.

All pricing is in USD, to align with your monthly plan subscription.

Country
Price per SMS Segment (USD)

Australia

6c

Belgium

6.5c

Colombia

5c

Denmark

6.5c

France

6.5c

Germany

6.5c

Greece

6.5c

Ireland

6.7c

Italy

6.5c

Netherlands

6.5c

New Zealand

6.9c

Spain

6.5c

Sweden

6.5c

United Kingdom

6.5c

United States

3c

Support for other countries is coming very soon!

If your customer base is in primarily in an unsupported country, and you would love to be using SMS within Product Rentals Pro, . We'll be prioritising addition of new countries based on demand from Product Rentals Pro users.

SMS Segments and Controlling Cost

An SMS segment is a part of an SMS message, up to 160 characters. If the message is longer than 160 characters, it’s split into segments of 153 characters each to allow linking.

So a single SMS can use 1, 2, 3 or more SMS Segments, depending on it's length. In the Product Rentals Pro Notification Settings area, we limit SMS templates to 200 characters, however, the actual length of an SMS sent by the system for your store, could be greater than this if you're using Template Tokens.

For example, the {{products}} Template Token appears to only take up 12 characters in the count displayed on the screen, but when this message is sent, this token is replaced with the full list of products in the rental. If you have long product names and/or a long list of products in the rental, this could end up being far more than the 12 characters, and potentially cost you more due to the number SMS Segments required for the message.

get in touch to let us know