SMS Usage Pricing

Pricing by SMS segment for each supported country

If you're SMS notifications as part of your PRP implementation, the following usage charges will apply. The charge is based on the country of the message recipient, not your store or business location.

All pricing is in USD, to align with your monthly plan subscription.

Country	Price per SMS Segment (USD)
Australia	6c
Belgium	6.5c
Colombia	5c
Denmark	6.5c
France	6.5c
Germany	6.5c
Greece	6.5c
Italy	6.5c
Netherlands	6.5c
New Zealand	6.9c
Spain	6.5c
Sweden	6.5c
United Kingdom	6.5c
United States	3c

SMS Segments and Controlling Cost

An SMS segment is a part of an SMS message, up to 160 characters. If the message is longer than 160 characters, it’s split into segments of 153 characters each to allow linking.

So a single SMS can use 1, 2, 3 or more SMS Segments, depending on it's length. In the Product Rentals Pro Notification Settings area, we limit SMS templates to 200 characters, however, the actual length of an SMS sent by the system for your store, could be greater than this if you're using Template Tokens.

For example, the {{products}} Template Token appears to only take up 12 characters in the count displayed on the screen, but when this message is sent, this token is replaced with the full list of products in the rental. If you have long product names and/or a long list of products in the rental, this could end up being far more than the 12 characters, and potentially cost you more due to the number SMS Segments required for the message.