Product Rentals Pro
PRP on the App StoreContact Support
  • User Guide
  • Frequently Asked Questions
  • Getting Started
    • Installation
    • Setting up your Products in Shopify
    • Onboarding
      • Set your Store Settings
      • Import & Configure a Product
      • Set Delivery Methods and Defaults
      • Add and Configure the Rental Widget
      • Select a Plan
  • Settings
    • Store Settings
    • Rental Settings
    • Options & Variants Settings
    • Notification Settings
    • Add-Ons - Insurance
    • Add-Ons - Deposits
  • Managing Products
    • Importing Products
    • Products List
    • Configuring Products
    • Setting up a Product for Rental OR Sale
  • Managing Rentals
    • Overview
    • Rentals List
    • Viewing & Editing a Rental
    • Rental Buffers
    • Rental Statuses
    • Blackouts
      • Blackout Form Fields & Options
    • Find All Rentals for a Product
    • Rental Calendar for a Product
    • Creating a Rental Manually
      • Shopify Order Creation
    • Linking/Unlinking from a Shopify Order
  • Fulfillments and Returns
    • Fulfillments
      • Automated Rental Status Updates
    • Returns
  • Rental Widget
    • Rental Widget - Configuration Options
    • Rental Widget - Unavailable and Blocked Dates
    • Rental Widget - Custom Styling
    • Rental Widget - Advanced Customization
  • Other PRP Components
    • PRP Cart Manager
    • cart-quantity-validation Function
  • Selling & Payment Options
    • Intro to Selling & Payment Options
    • Part-Payments / Down-payments
    • Refundable Security Deposits
    • Damage Fees, Late Fees & Non-return Fees (Security Authorisation)
  • Plans & Billing
    • Overview and Comparison of Plans
    • SMS Usage Pricing
  • Troubleshooting
    • General Troubleshooting
    • Overbookings
  • Other
    • Improving the Cart & Checkout Experience
      • Preventing Quantity Updates on your Cart page
      • Blocking Checkout Shipping/Pick-up options based on the option selected on the Product page
      • Updating the price on the default Shopify Price theme block when the variant is changed
    • Supported Languages
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  1. Managing Rentals
  2. Creating a Rental Manually

Shopify Order Creation

Options for creating a Shopify Order when manually creating a rental in Product Rentals Pro

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Last updated 11 months ago

When in Product Rentals Pro, the first part of the rental form asks you whether you'd like to also create a Shopify Order, and if so, what type.

Reasons you would want to create a Shopify Order in conjunction with the rental:

  • So you can take payment for the rental via Shopify, or some other system that connects to Shopify and requires a Shopify Order to exist.

  • To have the rental be included in any Shopify statistics and reports, such as sales reports - even if payment is taken outside of Shopify.

  • You want to be able to use Shopify's fulfillment features for the rental/Order - i.e. entering a tracking number and having it sent to the customer.

Reasons you might not want to create a Shopify Order in conjunction with the rental:

  • You've already accepted payment in cash or via another method and you aren't concerned with it being incorporated into stats or reports provided by Shopify.

  • The rental is being done for free, or as a collaboration - for marketing purposes or otherwise. No payment is required and you also don't want the rental affecting your Shopify order counts, as it's not a sale to a customer.

Options for creating the Shopify Order

If you've decided you want a Shopify Order to be created along with the manually created rental, the next thing is to decide which of the following types.

Draft Order

Draft Orders don't appear within your Orders list in Shopify. They are separate type of object and they have their own ID, different to the IDs of actual Orders.

Draft Orders can be useful, in these cases (among others):

  • You want to add some custom discounts to the Order before finalising it.

  • You want to add some extra Products to the Order that aren't rentals, or some custom line items, before finalising it.

  • You don't want the Order to appear in your Orders list or included in your stats until payment has been made.

  • You want an Order to be saved now, as partially completed, with a view to making changes or finishing it later.

  • You don't want any automated flows, apps, notifications or other processes connected to your Shopify Orders to be triggered until a later date or until you've made manual adjustments to the Order created by Product Rentals Pro.

Order marked as Paid

Will create an Order within Shopify but with it already marked as Paid. Use this if you've received payment for the rental already, outside of Shopify - whether that be cash received, bank transfer received, an order paid for on another marketplace where you list your items, etc.

Order marked as Payment Pending

Will create an Order within Shopify, with payment still expected. From here, you can accept payment in a number of ways:

  • Send an invoice to the customer via the Shopify Order screen.

  • Enter the card details yourself via the Shopify Order screen (i.e. if customer is in-person or providing card details over the phone).

  • Via Shopify POS - by locating the relevant order within the POS system and accepting payment on the POS.

Keep in mind that you can link/unlink a rental to/from a Shopify Order at any time.

manually creating a rental